The Nordstrom Way to Customer Experience Excellence: Creating a Values Driven Service Culture

¥4,049
+ ¥1,799 Shipping

The Nordstrom Way to Customer Experience Excellence: Creating a Values Driven Service Culture

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The Nordstrom Way to Customer Experience Excellence: Creating a Values Driven Service Culture

The Nordstrom Way to Customer Experience Excellence: Creating a Values Driven Service Culture

RRP: ¥4,449
Price: ¥4,049
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¥4,049
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Description

The Nordstrom Way to Customer Experience Excellence: Creating a Values Driven Service Culture

The fully revised and updated edition of the classic book about Nordstroms extraordinary customer service In this new edition of the management classic the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service.
  • Brand: John Wiley & Sons Inc
  • Category: Business, Finance & Law
  • Format: Paperback
  • Language: English
  • Publication Date: 2022-11-01
  • Publisher / Label: John Wiley & Sons Inc
  • Author: Robert Spector (Seattle Washington)
  • Number of Pages: 224
  • Fruugo ID: 343497730-752593989
  • ISBN: 9781119375357

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  • STANDARD: ¥1,799 - Delivery between Mon 12 January 2026–Fri 30 January 2026

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