Desk Organizers 1: There is no ink in the new my pen. You need to fill in the ink after you buy it to write. You can buy the ink locally or in our shop, 2:Regarding custom LOGO, you only need to leave a message to note the text content you need to engrave. Our carver will help you design. If it is a pattern LOGO, please contact our customer to confirm. Can engrave multiple languages. 3:Each pen comes with a small pen case. It is convenient for you to carry and prevent scratches. 4:Under normal circumstances, we will complete the production and send it out within 24 hours. 5:Ink and refills are available in our shop 6:Dear friends. We need to make a point. If you need customized text, you need to note the content to us when ordering, or write to us within 0-5 hours. Under normal circumstances, we will make it and send it out within 24 hours. For example: Customized: Alexander when we receive your message. Will write Alexander on the pen. If you did not let us know in time and the pen has been sent out. That will not be changed. Hope to understand