Product NO TROUBLE IN OPERATION: Use the remote according to pairing instructions. Insert 2 AA batteries(Not included) to replace your original remote control perfectly. FAST RESPONSE&DURABILITY: Fastest response not over 0. 2 second to your TV, buttons are made of silicone. You will feel it soft touch and anti-dusted. It supports over 150,000 clicks approved by a long term test. ACCURACY WITH LONG DISTANT: Strongest signal by Infrared technology, further transmission for multi-angle induction. Precisely control far from 10 meters/33 feet. Pairing instructions 1.Press down the Back and Play Buttons simultaneously for 3-7seconds to put the Samsung Frame TV into pairing mode 2.During pairing, point the remote control at the Tv's remote sensor,then press and hold the Back and Play / Pause buttons simultaneously until the TV screen displays the pairing completion message. Package include:1 x TV Remote Note: 1. Due to the different monitor and lighting effect, the actual color of the item may be slightly different from the color shown on the pictures. 2. Please allow 1-3cm error due to manual measurement. (1 inch = 2.54 cm) Thanks for your support :)