- Satisfaction commitment: Your satisfaction is our top priority. If the cup is damaged in transit, or you are not satisfied for any reason, please email us for a resolution. We value your feedback and will respond quickly. - Unique piece: Each cup is a unique piece, fired at high temperature with a naturally formed glaze. Texture varies from piece to piece. - Finish and stability: Kiln variation yields a shiny luster and a pure surface with a warm jade-like feel. Anti skid bottom design and a slightly frosted texture help the cup sit securely without slipping. - Handcrafted detail: Surface dents are designed to resemble handprints, creating a comfortable grip, effective anti scorching, and beautiful lines. Enhances visual appeal and makes it a great gift or collectible. - Use scenarios: Ideal for daily tea or coffee at home or in the office. A thoughtful gift for birthdays, holidays, or housewarmings. Suitable for display as part of a ceramic or tea collection.