Easy Claims: You can submit a claim online or by phone at any time. Most claims are approved in minutes. We will send you an e-gift card for the value of the covered product you purchased. In some cases, we will replace or repair the product. No Extra Cost: You don't have to pay for repairs; parts, labor, and shipping are included. Product Eligibility: The plan must be purchased with the product or within 30 days of the product purchase. Pre-existing conditions are not covered. Terms and Details: For more information about this coverage plan, see the Product Guides and Documentation section. Click on the User Guide to learn more. Terms and conditions will be available in "Your Amazon Order". Asurion will also send a plan confirmation email with the terms and conditions to the address associated with your Amazon account within 24 hours of purchase. Coverage: Plans are effective from the date of purchase. Portable products are covered from the date of purchase for drops, liquid spills, cracked screens caused by normal use, and electrical surges. Failures after the manufacturer's warranty period are not covered.