Please leave your custom name when you place an order 1.Please leave your custom name in english when you place an order. 2, Pendant size4*0.45 CM 3.If you forget to tell me the name you want to customize, I will contact you.If you haven't responded to the information after 3 days, because the platform has a requirement for the delivery time, we will default the delivery, if you still want to customize the product, please Contact me, I can also customize it for you. 4..Customized products require a production period of 7-10 days. If you want to get products faster, choose a faster logistics method. 5.Pendant Material is stainless steel, Chain Material is Copper,Don't touch the water. Buyer Questions & Answers Questions 1: does the colour of gold chain fade or change, if it deals with water perfume or such other things ? Answers: No,it is stainless steel , Never Fade. Questions 2: is the chain stainless steel ? Answers: Yes,It is .Never Fade. Questions 3: .How do they know that name I want? Answers:before you pay, write the name and font for seller Questions 4: . how many weeks to get to my country ? Answers: It depends on the logistics method you choose. If you want to receive the goods faster, please choose faster logistics. Service Policy 1)If you are not satisfied with our products for any quality reason, Please contact us within 7 days and take a photo ,We will resend or refund the money to you. 2)If you buy a large quantity, no matter the price or shipping, if you have any problems, please contact us. Shipping Policy 1.we ship all of our items to worldwide within 48hours by china post registered mail/ePacket/china post ordinary small packet/DHL/EMS. The shipping way depends on total amount you ordered. 2. Sometimes it may take up to 4-7 weeks due to strict custom Inspection. 3. Service transit time is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season. 4.We only ship to confirmed order addresses. Your order address must match your Shipping address.We can not modify address anymore,so please check the address before it. 5.If you have not received your shipment within 60 days from payment, please contact us. We will get back to you as soon as possible with a reply. Our goal is customer satisfaction! 6.All of your order amount in our store do not include your country's custom tax and any declare custom cost.Please Note! Shipping Cart Feedback