Hign-concerned Chemical:none is_customized:YES Model Number:SM01 Modes of Sale:piece Decoration Style:Modern /Fashion Technics:Machine Made Design:AUBUSSON Material:100% Polyester Shape:Rectangle Pattern Type:Solid Place:Living Room Wash Style:Hand Wash Use:HOME,HOTEL,bedroom,Commercial Style:Modern Style Brand Name:O SHI CAR Origin:Mainland China Sponge thickness:0.8 CM Product thickness:1 CM Function:Moisture-proof, silent, decorative, and protective flooring Plush length:2.5~3.5 CM Style:European and American Style Q: How are carpets packaged? A: Carpets are equipped with vacuum packaging bags, and it is common to see that the fibers on the carpet are not fluffy enough and there are also some wrinkles. Please lay it flat for 3-7 days and patiently wait for its recovery. Q: How should I clean this carpet? A: Please pick up the carpet and shake it a few times first. If cleaning in small areas, please hand wash, wipe, and rinse. You can use a shower head to rinse and pour in neutral laundry detergent, dehydrate it in the washing machine, and air dry it. And use a hair dryer to loosen the plush. Not machine washable (may cause carpet layering). Q: Is it the same thickness as the picture? A: No, as these carpets are vacuum packed, the sponge becomes thinner, there are creases, and the carpet fibers do not look fluffy. It needs to be laid flat on the floor for one to two weeks to restore its original thickness, Q: How to customize a carpet? A: Please measure the detailed dimensions you customized first, then contact us and specify your country name. PAYMENT: 1. We accept payment by Credit Card, Bank Transfer and other payment that AE supports. 2. Please list your special requirements (color, packages, declaration, etc.) when placing the ordr, or leave a message to us. SHIPMENT: 1. Please be sure your shipping address is correct. Please leave us your available phone number. It is required by the Post Office of China when filling out the shipping form!! 2. Normally, we will FREE SHIP the package via seller's shipping methods. Please contact us if you want to ship by other shipping models, such as DHL, UPS, FedEx, EMS, etc. when placing the order. DELIVERY TIME: All items will be shipped out within 3-5 business days. By Airmail: 15-20 days to ASIA, Europe, North America By DHL, UPS, FedEx: 3-5 business days to most of countries RETURNS & WARRANTY: 1. We will check the item carefully before shipping. 2. If you are not satisfied with the item for any reason, please contact us. We will either send you a new one or refund the money as soon as we receive the returned item. FEEDBACK: If you have a pleasant buying experience in our store, please leave a positive feedback for our products and services with 5-star rating. Please feel free to contact us for any problem and give us a chance to solve it before leaving a negative feedback. Your understanding is highly appreciated