Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered after the manufacturers warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.No Additional Cost: You pay nothing for repairs parts, labor, and shipping included.Terms & Details: More information about this protection plan is available within the Product guides and documents section. Simply click User Guide for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.