1.Please open the package and check if there are any damages before signing. If thereare in abnormal condition, please dont sign for receiving and contact us immediately. 2.Items are shipped from China using Airmail, reach most of the countries within 15 to30 business days. 3.Delivery time depends on destination and other factors, it may takes up to 30 business days. If you buy our products more than 4kg and select China Post Air Mail We will FREE SHIP to you by Fedex if your address belongs to the follow countries United States, Austria, Norway, Belgium, Denmark, Finland, Hungary, Liechtenstein,Luxembourg, Poland, Slovak Republic, Monaco, Switzerland, Philippines, Singapore,Thailand. For these countries (except remote area) : Canada, France, Greece, Ireland, Italy, Netherlands, Portugal, SAN MARINO, Spain,Sweden, United Arab Emirates, United Kingdom, Indonesia, Japan, Malaysia, South Korea, Vietnam. We will also free ship to you by Fedex .If you don't know whether your address is remote area or not, please feel free to contact us. If you find the shipping price to your country is expensive, please feel free to contact us, we will adjust the best shipping price to you. To Australia and New Zealand (except remote area) , if you buy more than 5kg and select China Post Air Mail, We will free ship to you by DHL or UPS or EMS. Currently, you can pay using , , , and . You can also pay with , CartaSi, 4B and Euro6000. More payment options will be available on in the future We provide 3 months warranty for all items from delivery date. Defective goods must be returned within 7 days from delivery date. Only defective item can be offered exchange or replacement. Please make sure to keep the original packaging for return. We will not be liable to buyer`s any damages and loss beyond the order amount that buyer has actually paid us. If you are satisfied with our goods and services, please give us positive feedback, as well as 5 stars. Your encouragement is so important to us. If there is any Dissatisfaction, please give us the opportunity to make it right. We concern it and we will try our best to resolve it. We are new member in . Our improvement needs your understanding and encouragement. Kindly please email us before you want to leave any negative feedback. NO1. Please feel free for any questions, all the emails will be replied within 1-2 business days. If you didnt receive any mail, maybe its in the junk mail fold. NO2. We are online between 16:00 to 3:00 Pacific Time, Sunday to Friday.