Service Systems Science

The Present Volume Illustrates A Rich And Promising Research Field In Service, Service Systems Sciences, By Combining And Fusing Two Strands Of Sciences: The Science Of Service Systems And Systems Sciences Of Service. The Scale, Complexity, And Interdependence Of Todays Service Systems Have Been Driven To An Unprecedented Level By Globalization, Demographic Changes, And Technology Developments, So That It Is Absolutely Necessary Now For Us To Cultivate A Frontier Of Service Research. In Response, Service Science Has Emerged During The Past Decade As A Transdisciplinary Research Field That Aims To Clarify, Analyze, And Design The Structure And Process Of Service Systems.